Responsible Gaming Guide
Playing at bdt is a form of entertainment — not a way to earn money. We want you to always play within your own comfortable limits, stay aware, and seek help whenever you need it.
Age limit: All casino and betting activities at bdt are strictly for those aged 21 and above. Account registration or play by anyone under 21 is strictly prohibited.
Online gaming and betting is an enjoyable leisure activity for many people. However, for some it can get out of control. bdt believes that creating a responsible gaming environment is not just our responsibility — it is our commitment.
When you create an account at bdt, you agree to our Terms and Conditions, which clearly set out responsible gaming requirements. We encourage every user to read those terms carefully.
Ask yourself before you play: Am I playing for entertainment, or am I trying to recover money I have lost? If the answer is the second, pause for a moment and read through the guidance on this page carefully.
Under our Privacy Policy, your personal information is kept secure. You can also find full details about all ways to contact us, the type of support available, and your rights in the FAQ section.
Set Your Own Limits
bdt gives you several practical tools so you can keep control of your play in your own hands.
Deposit Limit
Set a maximum amount you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately.
Deposit LimitSession Time Limit
Decide how long you will play in one session. When the set time is up, the system will automatically alert you.
Session TimerSelf-Exclusion
If you feel you need to stop playing, you can suspend your account for a set period or permanently. This request takes effect within 24 hours.
Account BreakLoss Limit
Set a limit so that once you have lost a certain amount you cannot place any more bets. This protects you from going beyond your budget.
Loss LimitCooling-Off Break
If you feel you need a break from playing, deactivate your account temporarily for anywhere between 1 and 30 days. Access cannot be restored before the break period ends.
Time-OutDirect Support
For any issue, contact bdt via 24/7 live chat or email. Our support team is always ready to help in both Bengali and English.
Live SupportRecognise the Warning Signs
If any of the following signs are present in your life, it is time to seek help.
Repeatedly returning to play and increasing bet amounts in an attempt to recover lost money.
Feeling restless, irritable, or mentally uncomfortable when you are unable to play.
Spending excessive time playing while neglecting responsibilities to family, friends, or work.
Borrowing money, breaking into savings, or secretly taking money from others in order to play.
Lying to family or loved ones about your playing habits, or hiding them.
Seeing playing as the only way to escape boredom, loneliness, or stress.
Repeatedly trying and failing to stop playing or reduce your limits.
Assess Yourself
These questions are for you alone — no information is sent to us.
Check whether any of the following have happened in your life over the past month. This is a personal self-check.
This assessment does not store any data. Your answers are for you only. If even one answer is "Yes", please speak with our support team.
Where to Find Help
You are not alone. Asking for help is a sign of courage.
bdt Live Chat
Our support team is available on live chat 24 hours a day, 7 days a week. You can speak in Bengali.
Email Support
If you would like to explain things in detail by email, write to our support team. You will receive a reply in both Bengali and English.
Family and Friends
Share what is on your mind with a trusted family member or friend. Support from someone close to you is often the greatest help of all.
Professional Advice
Speak with a mental health specialist or counsellor. Addiction is a treatable condition — with professional support, it is possible to overcome it.
bdt's Commitment
bdt is not just a gaming platform — we want our users to remain well and satisfied over the long term. To that end, we monitor activity on every account and reach out directly to users if we notice unusual patterns.
We ensure that if any user submits a self-exclusion request, all marketing messages, bonus offers, and promotional communications are stopped from their account. We respect this decision.
Protection of minors: No one under the age of 21 may play on bdt. Parents and guardians are urged to put measures in place at home to prevent children and teenagers from accessing platforms of this kind.
Keep your play within limits and keep your mind fresh. bdt is always here for you.
Responsible Gaming FAQ
Answers to the most frequently asked questions.