bdt's Privacy Policy

1. Introduction and Scope

This privacy policy applies to all users of the bdt platform. When you visit the bdt website, create an account, make a deposit or withdrawal, or use any service, you automatically come under this policy. The purpose of this policy is to inform you about what information is collected and why.

bdt collects only the information that is directly necessary to operate its services. Your information is never sold to third parties. For any questions about your data, contact the support team.

This policy is an integral part of our Terms and Conditions and both should be read together.

2. Information We Collect

2.1 Registration Information

When creating an account, you are required to provide the following information:

• Full name and date of birth (for age verification — participation on bdt is for users aged 21 and above)
• Mobile number and email address
• Preferred payment method (bKash, Nagad, Rocket, or Upay)
• OTP information for security verification

2.2 Automatically Collected Information

When you use the bdt platform, the following information is automatically logged:

• IP address and device type
• Browser and operating system information
• Session duration and page navigation patterns
• Cookie and local storage data

2.3 Transaction Information

Records of every deposit and withdrawal are stored securely. This includes amount, time, payment method, and transaction ID. This information is used solely for financial security and dispute resolution.

3. Purpose of Data Use

bdt uses collected information only for the following purposes:

• Identity Verification: To confirm the validity of each account and prevent multiple accounts.
• Service Operations: To correctly process deposits, withdrawals, game access, and cashback payments.
• Security Maintenance: To detect fraud, money laundering, and unauthorised access.
• Customer Support: To resolve your issues quickly and effectively.
• Platform Improvement: To analyse user experience and improve service quality.
• Age and Identity Confirmation: To prevent anyone under 21 from accessing the platform.

bdt never transfers your information to third-party advertisers or uses it for marketing purposes without your consent.

4. Data Storage and Security

4.1 Encryption and Security Technology

All data transmitted between bdt's servers and clients is encrypted using SSL (Secure Socket Layer) technology. Passwords are never stored in plain form — they are kept only as one-way hashes.

4.2 Retention Period

All data is retained while your account is active. After an account is closed, certain data may be kept for a specified period due to legal obligations and financial audit requirements. Once that period expires, data is securely deleted.

4.3 Internal Access Controls

Among bdt's staff, only those with a job-related need may access specific data. All access is logged and audited regularly.

5. Sharing Information with Third Parties

bdt does not sell or rent your information as a matter of policy. However, information may be shared with third parties in the following limited circumstances:

• Payment Processors: The minimum information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with those service providers.
• Legal Authorities: Providing information may be required under a court order or a lawful request from authorities.
• Technology Service Providers: Contracted partners providing server hosting, data analysis, or security services may access data only as permitted under their agreement.

All such third parties are contractually bound to comply with bdt's privacy standards.

6. Cookie Policy

6.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. bdt uses the following types of cookies:

• Essential Cookies: Required to maintain login sessions and store security tokens.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Help improve the platform by analysing visit patterns.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.

7. Your Rights

Every user registered on the bdt platform has the following rights regarding their personal information:

• Right to Access: You can find out what information bdt holds about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: Where there is no legal obligation, you can request that your information be deleted after closing your account.
• Right to Restrict Processing: You can object to certain uses of your data.
• Right to Data Portability: You can receive a copy of your data in a readable format.

To exercise any right, contact bdt's support team directly. You will receive a response within a reasonable time after your request is received.

8. Protection of Minors' Data

bdt strictly prohibits anyone under the age of 21 from creating an account or using the platform. Age is verified at registration, and any account suspected of belonging to a minor is closed immediately.

If a parent or guardian believes that a minor is using bdt, please notify our support team immediately. Our Responsible Gaming Guidelines provide further details on this matter.

9. International Data Transfers

In some cases, your data may be processed on servers belonging to bdt's technology partners located in other countries. In such cases, it is ensured that the data protection standard on those servers meets the equivalent of this policy, regardless of the country where they are located.

bdt ensures this at all times through contractual safeguards and by signing data processing agreements with third parties.

10. Response to Security Breaches

In the event of a data security breach for any reason, bdt will:

• Immediately investigate the incident and take steps to contain it.
• Notify affected users directly as quickly as possible.
• Provide transparent information about the cause, impact, and steps taken in response to the breach.
• Take the necessary technical and administrative measures to prevent the same incident from occurring in the future.

11. Policy Changes

bdt reserves the right to amend this privacy policy as needed. Users will be notified by email or through a notice on the platform before any significant changes are made.

Continuing to use the platform after changes are made will be taken as acceptance of the updated policy. We therefore recommend revisiting this page from time to time.

If you have any questions about this policy, you can visit our About Us page to learn more, or contact the support team directly.

12. Contact and Complaints

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, contact bdt's privacy team:

• Email: [email protected]
• 24/7 Live Chat: Directly from the support section of the platform

The support team is available in both Bengali and English. Your request will be answered within a reasonable time after it is received.